SERVICE LANE in ground
transport can be used in many ways without DISTURBING THE TRAFFIC “DIRECTLY”
SERVICE LANE in
MANAGEMENT means THE
NEW INNOVATIVE CHANNEL to resolve the many
complicated issues particularly in OPERATION & IMPLEMENTATION without
disturbing employee, directly.
If we want to make
our SYSTEM MORE EFFICIENT, there are 2 ways-
DIRECT-
going to particular area/problem
through traditional CHANNELS & RULES which may be TIME TAKING & employee
may OPPOSE DIRECTLY.
INDIRECT-
going to the same area through INNOVATIVE CHANNELS & RULES- which may be
EFFICIENT & EFFECTIVE without much DIRECT OPPOSE by EMPLOYEE. It has
LONG TERM IMPACT. It is best to FULFIL COMPANY HIDDEN AGENDA. Since
it has LONG TERM IMPACT management will not get immediate reaction from
EMPLOYEE.